


BSB40120 Certificate IV in Business (Administration) - Online
Release 1
Graduates of the Certificate IV in Business (Administration) (BSB40120) acquire specialised skills that open diverse career pathways within the administrative landscape.
Potential career roles include:
Administrative Officer/Assistant: Support operations through efficient office management, document control, and administrative assistance.
Office Manager: Lead administrative teams, oversee office operations, and implement efficient systems and procedures.
Executive Assistant: Provide high-level administrative support to executives, managing calendars, correspondence, and meetings.
Business Support Officer: Offer multifaceted support across various business functions, contributing to operational efficiency.
Administration Team Leader: Supervise administrative teams, ensuring effective coordination and streamlined workflows.
Project Administrator: Assist in project management by organising documentation, coordinating project tasks, and ensuring smooth project operations.
Customer Service Supervisor: Lead customer service teams, ensuring exceptional service delivery and client satisfaction.
Records Officer: Manage and organise records and information systems within organisations, ensuring compliance and accessibility.
Office Coordinator: Coordinate office activities, manage resources, and support staff to maintain an efficient work environment.
Personal Assistant: Provide comprehensive administrative support to individuals or teams, ensuring smooth day-to-day operations.
It’s important to note that some roles may require additional experience or further education. However, the BSB40120 Certificate IV in Business (Administration) provides a solid foundation and is a stepping stone towards more advanced roles in business administration.

Embark on a specialised journey with the Certificate IV in Business (Administration) (BSB40120), a program meticulously crafted to cultivate essential skills for thriving in administrative roles across diverse industries.
This nationally recognised qualification focuses on honing proficiency in office administration, communication, team coordination, and resource management within the modern business landscape.
Dive into key areas such as office procedures, time management, and document creation while developing adeptness in efficient resource allocation and record-keeping practices.
Sharpen communication skills for effective stakeholder engagement, customer service excellence, and team leadership tailored specifically for administrative contexts.
Acquire the expertise to supervise administrative teams, optimise resources, and navigate budgeting and inventory management within administrative settings.
Assessment throughout the course will evaluate participants’ understanding and application of administration principles through assignments, projects, and practical assessments.
Upon successful completion, graduates will attain the Certificate IV in Business (Administration) (BSB40120), opening doors to various administration roles across industries.
No Pre-requisites
Materials needed
Any device with internet access.
Cost
Online learning: $2,500
In person learning: $2500

Pre-requisites
There are no entry requirements stated in the Training Package rules for BSB40120 Certificate IV in Business, however, participants must be at least 18 years of age.
Units of Competency
Core Units
BSBCRT411 – Apply critical thinking to work practices
BSBTEC404 – Use digital technologies to collaborate in a work environment
BSBTWK401 – Build and maintain business relationships
BSBWHS411 – Implement and monitor WHS policies, procedures, and programs
BSBWRT411 – Write complex documents
BSBXCM401 – Apply communication strategies in the workplace
Elective Units
BSBPEF502 – Develop and use emotional intelligence
BSBPEF402 – Develop personal work priorities
BSBHRM417 – Support human resources functions and processes
BSBOPS405 – Organise business meetings
BSBOPS401 – Coordinate business resources
BSBAUD412 – Work within compliance frameworks
Course Duration
Students will have a maximum of twelve (12) months to complete the course.
You can study online at your own pace. There are no due dates.
The course start date is taken as the date students receive the course material.
If students do not complete the course within the twelve (12) month timeframe, the enrolment will be cancelled.
Students may apply for an extension. Please refer to the student handbook for details on requesting extensions.
Australian College of Business and Training (ACBT) is an ASQA Registered Training Organisation (RTO 40493) that has been operating since 2012. We have provided over thousands of students with the knowledge and skills to succeed in their respective industries.
Call us: (02) 9635 5530
Email: support@auscbt.edu.au
Shop 2, 382 Church St, Parramatta NSW 2150

